Effective date: January 1, 2021
Welcome to LUMINORA LAB, LLC. (“LyuminoraLab”, “Company”, “we”, “us” or “our”), a digital company specializing in advanced graphics and photography processing. Our mission is to supply quality digital products that help our customers get the maximum of their photography.
This Privacy Policy applies to all visitors of our website (“Users”, “you”) and describes the types of information we may collect from you or that you may provide when you visit our website https://luminora.pro/ (“Site”) and our practices for collecting, using, maintaining, protecting and disclosing that information. We undertake to build our Site and any of its features in such a way that they respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy not only allows you to understand what we do with your Personal Data (as defined below), but also to manage your Personal Data effectively.
This Privacy Policy applies to information we collect:
This Privacy Policy DOES NOT apply to the information that:
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using our Site, you agree to this Privacy Policy.
This Privacy Policy may change from time to time (see Changes to Our Privacy Policy Section). Your continued use of our Site after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
We may collect several types of information, including but not limited to Personal Data, from and about you (“Collected Information”), including information:
We collect this information:
To the extent information is: (i) associated with an identified or identifiable natural person and (ii) protected as personal data under applicable data protection laws, such information is referred to in this Privacy Policy as “Personal Data”. Please bear in mind that provisions of Section 5 do not apply to your pseudonymized Personal Data.
The information we collect on or through our Site may include records and copies of your correspondence (including email addresses and phone numbers), if you contact us. We may also ask you for information when you report a problem with our Site.
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain Collected Information about your equipment, browsing actions and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically under this Privacy Policy may include your Personal Data and information we may maintain or associate with your Personal Data, that we collect in other ways, or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
If the information covered by this Section 3 is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, we may use it for any business purpose.
The technologies we use for this automatic data collection may include:
Third-party analytics. We use third-party analytics tools, such as Google Analytics (for information on how Google uses information from sites or apps that use its services, please visit the following link and read Google Privacy Policy ), to help us measure traffic and usage trends for our Site. You can direct Google not to collect your information, using Google Analytics, by downloading and installing the Opt-out Browser Add-on and checking and implementing the settings of Google Privacy Checkup. Third-party analytics tools collect information sent by your device or our Site, including the web pages you visit, add-ons, and other information that assists us in improving our Site. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
Cookies (or browser cookies) and similar technologies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you disable or refuse cookies, please note that some parts of our Site may then be inaccessible or not function properly. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
Log file information. Log file information is automatically reported by your browser each time you make a request to access (i.e. visit) a web page. It can also be provided when the content of the web page is downloaded to your browser or device. When you use our Site, our servers automatically record certain log file information, including your web request, IP address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on our Site, domain names, landing pages, pages viewed, and other such information. The information allows us to receive more accurate reporting and improve our Site.
Device identifiers. When you use a mobile device like a tablet or phone to access our Site, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers”. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, operating system or other software, or data sent to the device by us. A device identifier may deliver information to us or to a Service Provider about how you browse and use our Site and may help us and others (on our direction) produce a report on such use. Some features of our Site may not function properly if use or availability of device identifiers is impaired or disabled. Among others we collect the following device identifiers:
In addition to some of the specific uses of information we describe in this Privacy Policy, we may use the Collected Information for the following purposes:
We will not process your Personal Data in a way that is incompatible with the purposes for which it has been collected or authorized by you in accordance with this Section 4 or collect any Personal Data that is not required for the mentioned purposes (“purpose limitation principle”).
For any new purpose of processing we will ask for your separate consent. To the extent necessary for those purposes, we take all reasonable steps to ensure that your Personal Data is reliable for its intended use, accurate, complete and current. We also undertake to collect only such amount and types of your Personal Data that are strictly required for the purposes mentioned in this Section 4 (“data minimization principle”).
Access, modification, correction and erasure. You can send us an email at info@luminora.pro to request access to, modification, correction, update, erasure or deletion of any Personal Data that you have provided to us and that we have about you. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
EEA residents. Individuals residing in the European Economic Area (“EEA”) have certain statutory rights in relation to their Personal Data, such as introduced by the General Data Protection Regulation (“GDPR”). You can exercise them by contacting us (for contact information, please, see How to Contact Us Section).
Please keep in mind that in case of a vague access, erasure, objection request or any other request in exercise of the mentioned rights we may engage you in a dialogue to better understand the motivation for the request and to locate information for the response to you. In case this is impossible, we reserve the right to refuse granting your request.
Following the provisions of the GDPR, we might also ask you to prove your identity (for example, by requesting an ID or other proof) in order for you to invoke the mentioned rights. This is made to ensure that no rights of third parties are violated by your request, and the mentioned rights are exercised by an actual Personal Data subject or an authorized person.
Please note that we will grant your request within 30 days after receiving it, but it may take up to 90 days in some cases, for example, for full erasure of your Personal Data stored in our backup systems - this is due to the size and complexity of the systems we use to store data.
Your California Privacy Rights. If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Data. To learn more about your California privacy rights, visit (i) the following link
We may disclose aggregated information about our Users and information that does not identify any individual without restriction. We may remove parts of data that can identify you and share anonymized data with any persons.
We will not rent or sell your Personal Data to third parties outside LyuminoraLab (or the group of companies of which we are a part) without your consent, except for the parties with whom we may share your information in accordance with this Privacy Policy.
Parties with whom we may share your Personal Data. We may share your Personal Data (including but not limited to, information from cookies, log files, device identifiers and usage data) with businesses that are legally part of the same group of companies that we are a part of, including our subsidiaries, or that become part of that group (“Affiliates”). Affiliates may use this information to help provide, understand, and improve our Site (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences). Such Affiliates are bound by the rules of this Privacy Policy.
We also may share your Collected Information with third-party organizations such as contractors and service providers that we use to support our business and who are bound by reasonable confidentiality and data protection terms to keep your Personal Data confidential and use it only for the purposes for which we disclose it to them (“Service Providers”).
The parties we share your Personal Data with are either EEA-based or compliant with the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks (each of them and collectively “Privacy Shield”) that ensure that European data privacy requirements are met. We also utilize standard contractual clauses and other contractual safeguards in order to protect your privacy and insure that all transfers of your Personal Data are safe and compliant with applicable laws.
What happens in the event of a change of control. If we sell or otherwise transfer part or the whole of LyuminoraLab or our assets to another organization (e.g., in the course of a transaction like a merger, divestiture, restructuring, reorganization, acquisition, bankruptcy, dissolution, liquidation), your Personal Data and any other Collected Information may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.
Responding to legal requests and preventing harm. We may access, preserve and share your information in response to a legal (like a search warrant, court order or subpoena), government or regulatory request if we have a good faith belief that the law requires us to do so. This may include responding to legal, government or regulatory requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects the Users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: (i) detect, prevent and address fraud and other illegal activity; (ii) protect ourselves, you and others, including as part of investigations; and (iii) prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
General. The Company is based in the United States and the information we collect is governed by U.S. law. Please be advised that U.S. law and laws of other countries may not offer the same protections as the law of your jurisdiction.
EEA and Swiss residents. Please bear in mind that we may transfer your Personal Data to the United States which data protection is not deemed adequate under applicable data protection laws.
However, we comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the EEA and Switzerland to the United States. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles (“Principles”). If there is any conflict between the terms in this Privacy Policy and the Principles, the Principles shall prevail. To learn more about the Privacy Shield program, and to view our certification, please visit the following link .
We have further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit the following link for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Data security. We use reasonable and appropriate information security safeguards to help keep the Collected Information secure and to secure it from accidental loss and unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect the Collected Information, we cannot guarantee the security of the Collected Information transmitted to or via our Site or an absolute guarantee that such information may not be accessed, disclosed, altered, or destroyed. Any transmission of your Collected Information is at your own risk. We are not responsible for circumvention of security measures contained on our Site. Please understand that there is no ideal technology or measure to maintain 100% security. Among others, we utilize the following information security measures:
Third-party (onward) transfers and Privacy Shield compliance. In the context of an onward transfer, we have responsibility for: (i) processing of your Personal Data we receive under the Privacy Shield or generally from the EEA and Swiss residents and (ii) subsequent transfer of such Personal Data to a third party acting as an agent on our behalf. We remain liable under the Principles and GDPR: (i) if our agent processes such Personal Data in a manner inconsistent with the Principles and GDPR and (ii) for the event giving rise to the damage, unless we prove that we are not responsible for the event giving rise to such damage. For any onward transfer we commit to execute a formal agreement with any receiving party or processor acting on our behalf.
General age limitation. Our Site is not intended for or directed at children under 13, and we do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to use our Site. If you are under 13, do not use or provide any information on our Site or through any of its features, or provide any information about yourself to us, including your name, address, telephone number or email address. In the event that we learn that we have collected or received any Personal Data from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us (for contact information, please, see How to Contact Us Section).
Age limitation for EEA residents. Due to requirements of the GDPR you shall be at least 16 years old in order to use our Site. To the extent prohibited by applicable law, we do not allow use of our Site by the EEA residents younger than 16 years old. If you are aware of anyone younger than 16 using our Site, please contact us (for contact information, please, see How to Contact Us Section) and we will take required steps to delete information provided by such persons.
We are not responsible for the practices employed by any websites or services linked to or from our Site, including the information or content contained within them. Where we have a link to a website or service, linked to or from our Site, we encourage you to read the privacy policy stated on that website or service before providing information on or through it.
General contact details. If you have any questions about this Privacy Policy or our Site, please contact us via email at info@luminora.pro or our mailing address:
LUMINORA LAB, LLC
Nutsubidze str., 1-3
Batumi, Republic of Georgia
LyuminoraLab may modify or update this Privacy Policy from time to time, so please review it periodically. The date this Privacy Policy was last revised is identified at the top of the page. Your continued use of our Site after we make changes to this Privacy Policy is deemed to be acceptance by you of those changes, so please check the policy periodically for updates.